Effective date: May 18, 2021
Reach CPA Inc. (the “Company”) operates and does business as:
Swift Bookkeeping Conversion
Duncan & Company
Means any services provided by Reach CPA Inc.
Personal Information means any information about a living individual who can be identified from that information (or from those and other information either in our possession or likely to come into our possession).
Privacy Officer means the individual designated responsibility for ensuring that the Company complies with this policy.
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Personal Information We Collect
The Company collects Personal Information when you voluntarily provide it through our Site, or when you provide it to us through other means. For example, we may collect Personal Information when you:
• contact us through email, telephone, mail; or other correspondence;
• sign-up for a service we provide; or
• sign up to receive our monthly newsletter and blog posts.
The Personal Information we may collect will depend on the service you request, and may include your full name, contact information, such as your address, telephone number, or email address; any other Personal Information that you choose to submit to us.
Personal Information Collected Technological Means
When you visit our Site, we may collect information that is automatically sent to us by your web browser. This information may include your domain name, and your numerical IP address. We may also collect other information, such as the type of browser you use, which pages you view and the files you request.
We use this information to better understand how visitors use our Site, and to improve our Site to better meet your needs. The amount of information that is sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit, or how you may change or restrict this.
Company may use “cookies” and other similar devices on this Site to enhance functionality. These devices may track information which includes, but is not limited to: (i) IP address; (ii) the type of web browser and operating system used; and (iii) the pages of the Site visited. If you wish to disable cookies, refer to your browser help menu to learn how. If you disable cookies, you may be unable to access some features on this Site.
Uses, Transfer and Discloser of Personal Information
For example, we may use your information for the following purposes:
To provide and maintain our Service
To verify client identity
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
To meet regulatory requirements
Transfer of Information
Some or all of the personal information we collect may be stored or processed in jurisdictions outside of Canada, including the United States of America. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.
The Company reserves the right to transfer Personal Information in the event that we merge with or are acquired by a third party. We also may disclose your Personal Information for any other purpose permitted by law or to which you consent.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Information, to Canada and process it there.
Disclosure of Information
We will obtain your consent to disclose personal information except as noted below we are authorized to do so without consent.
Disclosure Without Consent
The Company may disclose your Personal Information without your consent in the good faith belief that such action is necessary to:
To protect and defend the rights or property of the Company
When the collection, use or disclosure of personal information is permitted or required by law
In an emergency that threatens an individual's life, health, or personal security
When the personal information is available from a public source (e.g., a telephone directory)
When we require legal advice from a lawyer
For the purposes of collecting a debt
To protect ourselves from fraud
To investigate an anticipated breach of an agreement or a contravention of law
Protection of Personal Information
The security of your Personal Information is important to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards appropriate to the sensitivity of such Personal Information. Personal Information may only be accessed by persons within our organization who require such access to provide you with the services indicated above. Personal Information we collect is maintained with the source of the information.
We may employ third parties to facilitate our Service and Site ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyse the use of our Service and Site.
We currently use Google Analytics, which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
For more information on the privacy practices of Google, please visit their website.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Privacy of Minors
We do not knowingly collect personally identifiable information from anyone under the age of 18 ("Minors"). If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to destroy that information.
Retention of Personal Information
We retain Personal Information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy Personal Information when it is no longer needed.
If we use personal information to make a decision that directly affects you, we will retain that personal information for at least one year so that you have a reasonable opportunity to request access to it.
Access and Rectification
You have a right to access to your Personal Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personal Information and would like to have access to it, or if you would like to have it corrected, please contact us using the contact information provided below.
The Privacy Officer is responsible for ensuring the Company’s compliance with this policy Privacy Laws. Any complaints, concerns or questions regarding Company’s compliance in writing to the Privacy Officer.
By mail: Unit 217-2459 Cousins Ave, Courtenay BC V9N 3N6